At Haven Way, we believe curating a stylish home should be easy, and strive to provide a seamless experience from beginning to end. In the event something arrives in less than perfect condition, please reach out to us, we will make it right.


Haven Way offers a 1-year limited warranty covering defects in workmanship and materials on all products.

The Fine Print

  • Applies only to the original buyer
  • Begins on the date of purchase and lasts for one year
  • Receipt and images are required to file a warranty claim

Warranty Does Not Cover:

  • Normal wear and tear, misuse, mildew, scratches, dents, for breaks from rough use.
  • Damage caused by products not properly cared for in order as outlined in the care instructions.
  • Commercial use, product must be used in a residential setting.
  • Exceeding weight limits, weights limits outlined on the product tag must be observed
  • Slight compression of cushions and comfort preferences

Additional Product Support Programs